Privacy Policy

Who we are

This website (www.shect.org) is operated by the Scottish Hydro Electric Community Trust (SHECT), Scottish Charity Number SC27243, having its principal office at Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ

Please note that this Privacy Policy only applies to this website and SHECT and not to the websites of other organisations to which we may provide links. We are not responsible for the information notices/privacy policies, terms and conditions or practices of such third party sites and you should make your own enquiries in respect of any or each of them.

What information do we collect about you?

You can access this website without providing any personal information. However, you may choose to provide SHECT with your personal information, for instance by submitting an online application form or printing off and submitting a paper application form for an award of a grant. By submitting your personal information, you consent to our use of the information as set out in this Privacy Policy.

The personal data we will collect will comprise some or all of the following: your name, address, telephone/fax number, e-mail address, income and expenditure details and tax residence details.

How do we use your information?

SHECT will use your information in the ways set out below.

  • SHECT require your personal information in order to assess whether you meet the criteria to be awarded a grant.
  • SHECT require your personal information to process your application and contact you about it.
  • SHECT also require information in relation to your tax residence in order to meet legal obligations to HMRC.

Sharing your information

  • All applications are processed and administered by SSE Plc on behalf of SHECT. SSE plc provide SHECT with essential administrative, secretarial and financial services.

A written agreement exists between SSE Plc and SHECT to address data protection responsibilities, including purpose and data security.

  • Your application will be shared with the power distributor, such as the SSE Connections Team, who issue the connection quotation. SHECT may contact the distributor directly for further details, if necessary.
  • From time to time for the purpose of accessing your application SHECT may undertake background checks with the Local Authority, in this event only information that is already in the public domain, such as from the local planning or building standards registers, would be disclosed.
  • SHECT will never disclose any personal financial information contained in application.
  • SHECT will never pass your details on to any third parties for marketing or sales purposes.

How long will you keep my personal information?

Personal information will be retained for no longer than it is required.

Applications received via the SHECT website will be deleted immediately after a hard copy application has been produced. All personal information will be securely deleted or destroyed after each Trust meeting.

Grant application forms will be retained securely for the remainder of the financial year plus six years from the date of the application in order to comply with HMRC’s legal record keeping requirements. Thereafter all documents will be securely destroyed.

Access to and rectification or erasure of personal information

You have the right to access, rectify or request erasure or restriction of processing of any information SHECT have collected, at any time, subject to the prevailing Data Protection legislation in force at that time. If you would like to do so, or if you have any other queries about this policy, please write to the Scottish Hydro Electric Community Trust, Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ, telephone the Trust Secretary on 01738 455113 or e-mail shect@sse.com

Information will be provided in a structured, commonly used and machine readable form.

Transmission of Data Overseas

SHECT will not transfer your Personal Data to a country outside the European Economic Area without your prior consent and without first having assessed the adequacy of protection for individual rights in respect of personal data available in that country.

Internet and Data Storage

The Internet is inherently insecure. Personal information submitted by means of the Internet may be vulnerable to unauthorised access by third parties. Submission of personal information using the Internet is at your own risk. We will take reasonable and appropriate technical measures to ensure that your personal information is stored in a secure manner. However, we shall have no liability for disclosure of data due to errors in transmission or the fraudulent, negligent or other illegal acts of a third party, such as ‘Hacking’. Any transmission of personal information on or through the use of our website is at your own risk

What security will exist?

SHECT and SSE plc shall take such technical, digital and organisational security measures to ensure personal information is retained and processed securely both physically and electronically and stored in a secure manner to protect the personal information against unauthorised or unlawful processing and against accidental loss, destruction, damage, alteration or disclosure.

SHECT are committed to protecting the privacy of your personal information.

Cookies

A cookie is a small text file that is downloaded from a website to your computer, to make the site easier to use in a number of ways: it may store details that you submit on the site, such as your personal settings and your location so you don’t need to enter the information more than once. We may create and access cookies on your PC. Cookies are small text files stored in your web browser, which can identify you when you visit our website.

What if I have a complaint?

If you have a complaint please write to the Scottish Hydro Electric Community Trust, Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ or telephone the Trust Secretary on 01738 455113 or e-mail shect@sse.com

If you are not satisfied with how your complaint has been handled then you can raise a concern with

1. The Office of the Scottish Charity Regulator, by following this link https://www.oscr.org.uk/charities/raise-a-concern-about-a-charity; and

2. The Information Commissioners Office (ICO) for Data Protection matters, by following this link https://ico.org.uk